Christian Ullrich: Profile

Freelance Sourcing & Supplier Management Consultant

Contact

• +491781988807
• christian.ullrich@intrenion.com
• Berlin, Germany

Shared good practices

Services

• IT sourcing Bid analyses • Budget planning • Contracting • Contract negotiations • Cost reduction measures • Framework agreements • Market analysis • Procurement strategies • Technology selection
• IT supplier management Contract management • Cost transparency • Innovation support • Negotiation guidance • Performance measurement • Process improvement • Service level management • Supplier consolidation • Supplier evaluation
• Öffentliche Beschaffung: Universalvergabe Eine Rahmenvereinbarung • Alle erdenklichen IT-Leistungen • Ein kontrahierter Wiederverkäufer • Abruf anstelle Mini-Wettbewerb • Maximale Flexibilität • Maximale Wahlfreiheit • Schnellstmögliche Beschaffung

Projects

1. Supplier management process development as Consultant since 2022-05
• Developing a supplier management process procuring, managing, and improving existing and future service supplier relationships and service delivery.
• Developing supplier management instructions for internal staff.
• Developing a stakeholder interview series for the continual improvement of the supplier management process.
2. Service transition & transformation as Service Manager 2022-12 – 2023-07
• Developed service delivery processes and standard operating procedures.
• Developed an outsourcing service delivery model.
• Developed an information & knowledge management process.
3. Supplier management process development as Supplier Manager 2022-09 – 2022-11
• Developed a sourcing & supplier management strategy and operating model.
• Developed a supplier management process for an existing hardware, software, and service landscape.
• Developed standard operating procedures for the supplier management team and product/service owners.
4. Framework agreement development as Supplier Manager 2021-11 – 2022-10
• Developed an IT service contract approach consolidating many external services under one framework contract.
• Developed a process and knowledge management approach by collecting and sharing already-created documents to prevent “reinventing the wheel” in the future.
• Developed a new legal approach for public framework contracts.
5. IT management process development as Process Manager 2021-01 – 2021-10
• Developed strategic and operational IT management processes, increasing the effectiveness and efficiency of the organization.
• Developed a risk evaluation plan and a service delivery quality assurance program.
• Developed strategic and operational IT service management process simulations to understand the implications of developed changes.
6. IT service catalog development as Process Manager 2021-01 – 2021-10
• Developed a stakeholder communication approach.
• Developed an IT service catalog information-gathering approach.
• Developed an information management approach and development roadmap.
7. Information management process development as Process Manager 2021-01 – 2021-10
• Developed an information management process based on wiki software.
• Developed a stakeholder requirements-gathering approach.
• Developed an implementation communication strategy.
8. Operational improvement development as IT Manager 2019-08 – 2020-11
• Developed approaches to streamline operations throughout the organization by implementing modern work approaches and a simplified process management approach.
• Developed a department handbook with organizational structures, process documentation, and standard operating procedures/instructions, making departmental processes transparent to the team and organizational stakeholders.
• Delivered stakeholder information sessions communicating the department processes.
9. IT management training development as IT Manager 2019-08 – 2020-11
• Developed training materials based on common IT management frameworks.
• Developed a training approach for military IT exercise preparation.
• Delivered preparatory and in-exercise training sessions.
10. Interim department head as IT Manager 2019-08 – 2020-11
• Developed a people leadership approach based on learning and continual improvement.
• Developed a peer-to-peer coaching approach for group learning.
• Delivered single-person and group coaching.
11. IT outsourcing transition & transformation as Consultant 2017-10 – 2019-07
• Developed an approach for international project management through various time zones.
• Developed an information management approach based on Microsoft SharePoint lists.
• Developed IT outsourcing service delivery continual improvement methodologies, processes, metrics, and dashboards.
12. IT outsourcing transactions as Consultant 2017-10 – 2019-07
• Developed business requirements and customer needs through stakeholder workshops.
• Negotiated outsourcing contracts with stakeholders and suppliers.
• Developed a sourcing approach for IT security services.
13. IT outsourcing strategy development as Consultant 2017-10 – 2019-07
• Developed a strategy for an IT infrastructure outsourcing strategy.
• Developed a solution approach through stakeholder workshops.
• Developed a company-wide sourcing strategy template.
14. Datacenter renewal procurement approach development as Consultant 2015-10 – 2017-09
• Developed an IT sourcing training program for IT and procurement departments.
• Developed a data center hardware & software sourcing approach.
• Developed supplier negotiation strategies.
15. Hardware, software, services procurement as Consultant 2015-10 – 2017-09
• Developed a mid-market IT sourcing/procurement process model including requirements collection, service design, and IT supplier selection.
• Delivered IT outsourcing consulting services to mid-market businesses with a focus on IT infrastructure and horizontal application projects.
• Developed a business model delivering IT consulting services to mid-market businesses based on self-service information and remote consulting.
16. Market research & RFx development as Consultant 2015-10 – 2017-09
• Developed an IT solution market research & solution evaluation approach.
• Developed a stakeholder meeting approach, reducing the number of internal discussions.
• Developed a lean IT service RFx process.

School

1. Master of Science in Information Technology 2013-10 – 2015-09
2. Bachelor of Science in Business Administration 2009-10 – 2013-02